Overview

SLA’s, Costing Models, Balance Sheets, Income Statements, Hire Purchasing and Leasing. These concepts may make your head spin, leaving you screaming I AM NOT AN ACCOUNTANT. Financial management for IT Managers gives the IT Manager an insight into how all these terms affect not only the business but also your bottom line.


Duration

2 days

Outline



Module 1: Overview of Financial Management
Module 2: Understanding of Financial Statements
Module 3: Service Level Agreements
Module 4: Budgets and Controls
Module 5: Funding Costs
Module 6: Interpretation of Financial Statements
SAQA US ID: 252040 - Manage the finances of a unit
SAQA US ID: 114052 - Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement




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